Your item may be returned within 14 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include your order number and a receipt or proof of purchase.
ACCESSORIES, INTIMATES, SALE OR DISCOUNTED ITEMS, INCLUDING ORDERS USING A DISCOUNT CODE ON A SALE DAY, AND GIFT CARDS ARE FINAL SALE.
Please allow up to 5 business days upon receipt of your return for your return to be processed. Once your return is received and inspected, you will be notified via email. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please do not send your purchase back to the manufacturer.
REFUNDS (if applicable)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
EXCHANGES (if applicable)
We are currently not able to offer exchanges.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 8700 E Jefferson Ave #370025, Denver, Colorado, US 80237-1554
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.